Are you constantly fielding complaints from your staff about slow computers?
Pulled away from your desk to troubleshoot server issues again?
Unfortunately, you’re not the only one. It’s a common practice among business owners to want to do everything themselves. Small Business owners like myself LOVE to take on the role of a jack-of-all-trades. It’s natural for us – because we’re the one that built everything, so we know how it works.
Like any good mantra, there’s more to the story. The full expression goes “A jack of all trades and a master of none”. This means that while you may be skilled at many different aspects of managing your network, there may be things you’re missing due to lack of specialization in the field you’re needing.
Luckily, Amazon sells a vase specifically used for screaming into if it gets too frustrating. I joke now but wait until you see the numbers…
Let’s Review The Numbers
Often the self-help method can get you into more trouble than it’s worth. From the steep learning curves, to the constantly updating standardization it can be tremendously difficult to find the time to keep up with everything going on.
Let’s take slow computers for example. A relatively common issue, and something that people will usually try to fix themselves.
- It’s estimated that 13 minutes per day are wasted waiting for a slow computer to respond.
- If we take that times an averaged 200 workdays per year, that’s 43.33 hours of wasted time yearly!
- If we take an average salary of $45,000 and waste away 43.33 hours of time, that accounts to $1218.65 in ‘wasted time’ payroll for that employee, and JUST that employee. Take that times twenty, forty, or even one hundred… it can add up very quickly.
- If we consider the opportunity cost for 43.33 hours of wasted time, we’d be accounting for upwards of $2437.30 in additional losses for that employee due to the amount of work that could have been completed instead of waiting for the system to function properly.
That totals up to an ugly $3655.95 in losses per employee per year simply due to computer slowness. This isn’t counting downtime, issues with file shares, or other application failures you may have throughout the year.
Even if the time wasted is half of this projection, I think a $1,000 computer would be a good investment, don’t you? Investment in an evergreen and proactive workstation/server replacement budget is highly beneficial to any organization which relies on these computers for their livelihood.
– Dave S. with Warranty Master
And The Solutions?
There are two main approaches that you can take to reinvesting this money into something more practical. First, you can hire a Managed Service Provider. MSPs will typically provide an array of different services, offering coverage for your workstations, networks, printing devices, and more. Additionally, they may offer backup and recovery, or remote desktop services.
The second approach is a bit more expensive, but if executed properly can be a good thing for any business. Building an on-site I.T. team isn’t a bad idea if you have project-specific goals that you want to accomplish. It’s a good idea to have staff on-site if you’re developing internal programs, or doing your own web design.
For either option, it’s important that you consider your device warranties and the age of your devices. If they are running slow or becoming outdated, it may be cheaper for you to replace it instead of spending long term costs on the item.
Take care of your devices, treat them well, and clean them often. Make sure that you’re updating and patching your computer when manufacturers release the updates and don’t prolong security scans on your devices.