OUTSOURCED IT SERVICES TO
INCREASE UPTIME AND FLAT-LINE EXPENDITURES.

Our business services are designed with risk mitigation, security, and business continuity at the heart of our strategy.

THE PROACTIVE APPROACH

Tackle your problems head on by addressing issues before they occur.

Why wait for problems until it's too late?

Stabilize Your Bottom Line

The most common complaint about managing computer networks is the unexpected costs that come with downtime. By moving to a proactive approach, you mitigate risk before it becomes an outage.

Standardized Security

Simplify your security with a buy-and-forget solution that guarantees both web browsing security and endpoint protection. Plus, get advanced monitoring from a team of professionals that can proactively prevent breaches.

Backup Without the Hassle

Data recovery can be expensive, and having a backup of your most critical business data is a must in a digital driven world. We solve this problem by building your backup plan to get you back online in minutes, not days.

A Helpdesk Run by Humans

We’ve paired a powerful remote management system with a convenient desktop tool that allows you to submit Tickets and Help requests directly from your desktop. Get phone, email, or live chat support at any time.

13 Minutes
Each and every Day.

We spend about 13 minutes every day waiting for our computer to complete tasks. On average, this is costing you over $3655.95/year per employee in losses.

The #1 Most common entry point for ransomware is a clicked-on attachment or link in an email. A proper email filter and staff training can prevent these attacks.

One Click
Is all it takes.

MANAGED SERVICE PLANS

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PROACTIVE PLAN

Our proactive plan offers a preemptive approach to common problems with standardized software, help desk support, and maintenance for all of your devices.

Included:

  • Patch Management
  • Managed Antivirus & Execution Control
  • Security & Permissions Management
  • System Performance & Health Monitoring
  • Priority Help Desk & Technical Support
  • USB Button + F4 Support Request
  • Asset Inventory & Management
  • Warranty Reporting & Management
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FULL PLAN

Our Full plan is a flat cost plan that allows us to completely include all support and remediation labor into your plan costs. One Cost, No Unexpected Surprises.

Included:

  • Patch Management
  • Managed Antivirus & Execution Control
  • Security & Permissions Management
  • System Performance & Health Monitoring
  • Priority Help Desk & Technical Support
  • USB Button + F4 Support Request
  • Asset Inventory & Management
  • Warranty Reporting & Management
  • Incident Resolution for Associated Assets
  • Service Request Resolution for Asset Users

REQUEST MORE INFO

If you'd like to receive more information from an Account Ambassador, please complete the form.

We'll gauge your network and give you an estimate for service costs, deployment times, and evaluate your network to determine any gaps in your security.

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Robbie Sewell
CEO, Saddlebrook Associates

"Impeccable customer service and technical know how. Extended hours too! Ryan provides outstanding consultative and technical support.

Affordable prices, too. I recommend Ryan Reiffenberger and Falls Technology Group without reservation."

Rhonda Kemmis
CEO, Elite Leadership Consulting

"Like many of you, I feel I am fairly technology savvy, but there are times when someone with more knowledge and capability is needed to help resolve a computer issue.

Ryan is a very earnest young man with the knowledge and skill to help clients with their technology dilemmas."

Selected Value: 15
A workstation classifies as a desktop or laptop device running a workstation operating system such as Windows 10 or MacOS.
Selected Value: 2
A server classifies as any device running a Server Operating system such as Windows Server 2016/2019, or a Linux Server OS.
Selected Value: 3
A network appliance classifies as any router, switching appliance, wireless access points, or power-over-Ethernet enabled devices.
With PROACTIVE, you may receive additional bills for any remediation or support services. With our REACTIVE plan, all remediation is included for associated assets, but the base cost is higher per-month.